Testimonials

John demonstrated exceptional professionalism and exceeded expectations in delivering his services. His commitment to resolving any issues was commendable, and he consistently met all commitments. I highly recommend his services based on this positive experience.

Highly recommend John as your sales agent, he goes above and beyond. He will help you with everything you need and more. Thank you.

I would like to thank you and McDermott Residential for your good management while we stayed at Burleigh Surf Apartments. Always kind and very prompt in resolving any concerns or issues. Wishing you all the best.

Likeable and honest agent & auctioneer with a wealth of experience in the industry.
Dennis did the auction for our home at 4 Canberra Ct Mermaid Waters on April 24. He was able to achieve a positive outcome for us in the current market. Excellent communication and feedback throughout the whole process keeping you up to date with prospective buyers and realistic outcomes. Good at reading people and friendly and likeable disposition. Would thoroughly recommend Dennis as your agent.

Dennis is an amazing real estate agent. He looked after everything for me, so honest and reliable.

The experience from Jackie at McDermott has been fantastic from the start.

Not only did she make me feel comfortable when signing the tenancy agreement and explaining all the specific details of the agreement and other necessary details about maintenance and air conditioning.  When asking to repair or look at fixing an issue at the place she has answered me within 12-24hrs stating a lodgement been made for the maintenance.  This place was a starting to feel like a home and not just another place.

Thank you for the great service team!

John was extremely helpful and knowledgeable about the market. He kept us up to date at all times, and worked hard to achieve the best sale price for our property.
We would highly recommend John to any prospective sellers.

We recently sold our Robina townhouse with John Santos as our agent. John's market knowledge was excellent and we received the highest sales price in the complex! As first time sellers we found John's communication exceptional with regular calls to update us throughout the whole process. John went out of his way to organise some last minute repairs needed and we appreciated his efforts for the Settlement Day. Would have no hesitation in recommending John Santos to any prospective sellers.

I dealt with Dennis 95% of the time, but he was friendly, easy to work with and we felt was honest about the possible outcomes so we didn't have an unrealistic expectation.

The campaign went to plan and the price achieved was the upper end of the range originally suggested at the first meeting. This was a good outcome considering the market at the time.

Everything was handled professionally, was well presented, Dennis and his team were easy to get hold of and communicative, the campaign was well tracked and measured and all the signing handled by Dennis and his team on the day.

Helen was providing expert advice on buying situation in this new market in Gold Coast. Highly professionally and enthusiastic been all through the deal, in our view Helen is the very best agent in the area. We are very thankful and we are recommending Helen and Robina office to all our friends. Wish you all the best.

I have known Helen for an extended period.  Very professional.  Would highly recommend her agencies skills.

Helen put in a lot of effort to sell our place.  She was determined and got the price she said she would.  I do definitely recommend her.

I was very happy with Helen and her professional work.  Thank you for all your hard work and a great outcome.

Helen was extremely well informed regarding her knowledge of the real estate business.  She was professional, caring, supportive and most of all, was available whenever I needed advice.  Helen has the most incredible empathy and was a delight to spend time with.

Helen is an excellent agent, she was very helpful with the selling of my home.  A very professional agent, she was always available to speak with me.  She sold my home in two days.  My family would highly recommend her.  She is a very capable agent.